{"id":66,"date":"2025-01-30T14:39:12","date_gmt":"2025-01-30T14:39:12","guid":{"rendered":"https:\/\/bos-akademie.de\/?page_id=66"},"modified":"2025-06-26T07:36:33","modified_gmt":"2025-06-26T07:36:33","slug":"agb","status":"publish","type":"page","link":"https:\/\/bos-akademie.de\/en\/agb\/","title":{"rendered":"Terms and Conditions"},"content":{"rendered":"
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Welcome to the General Terms and Conditions of Bollin Consulting GmbH.\nHere you will find all important information regarding our contractual terms, order processes, and your rights as a customer. Please read these terms carefully.<\/p>\n\n\n\n

\u00a71 Scope and Definitions<\/strong><\/h2>\n\n\n\n

(1) These General Terms and Conditions apply to all contracts concluded via our online shop between us and either consumers or business customers.<\/p>\n\n\n\n

(2) A consumer within the meaning of these Terms and Conditions is any natural person who enters into a legal transaction for purposes that are predominantly outside their trade, business, or profession (\u00a7 13 German Civil Code \u2013 BGB).<\/p>\n\n\n\n

(3) A business customer within the meaning of these Terms and Conditions is any natural or legal person, or a legally responsible partnership, who, when entering into a legal transaction, acts in the exercise of their trade, business, or profession (\u00a7 14 German Civil Code \u2013 BGB).<\/p>\n\n\n\n

\u00a72 Conclusion of Contract, Storage of Contract Text<\/strong><\/h2>\n\n\n\n

(1) The following provisions regarding the conclusion of a contract apply to orders placed via our website http:\/\/www.bos-akademie.de.<\/p>\n\n\n\n

(2) In the event of a contract being concluded, it is concluded with:<\/strong><\/p>\n\n\n\n

Bollin Consulting GmbH
Sascha Bollin
Sebaldstra\u00dfe 23
D-73525 Schw\u00e4bisch Gm\u00fcnd
Commercial Register Number: HRB 702154
Register Court: Amtsgericht Ulm<\/p>\n\n\n\n

(3) The presentation of goods in our online shop does not constitute a legally binding contractual offer on our part but is merely a non-binding invitation for the customer to place an order. By ordering the desired goods, the customer makes a binding offer to conclude a purchase contract.
(4) When an order is received via our online shop, the following provisions apply: The customer makes a binding contractual offer by successfully completing the order process provided in our online shop.<\/p>\n\n\n\n

The order is placed in the following steps:<\/p>\n\n\n\n

1) Selection of the desired product
2) Adding the desired quantity to the shopping cart
3) Confirming the cart by clicking the \u201cProceed to checkout\u201d button 
4) Completing the required fields for determining the shipping and billing address
(Country, First name, Last name, Address, Postal code, City)
5) Selection of the preferred payment option (Advance payment, Invoice)
6) Reviewing and, if necessary, correcting the entered data
7) Final submission of the order by clicking the \u201cBuy now\u201d button. Before bindingly submitting the order, the customer can return to the page on which their details were entered by using the \u201cBack\u201d function of their Internet browser, in order to correct input errors, or cancel the order process by closing the browser window. We confirm receipt of the order immediately by sending an automatically generated email (\u201cOrder Confirmation\u201d). This confirmation constitutes acceptance of your offer.<\/p>\n\n\n\n

(5) Storage of the contract text for orders placed via our online shop:\nWe store the contract text and will send you the order details and our Terms and Conditions by email. You can view your past orders in your customer account under My Account \u2192 My Orders.<\/p>\n\n\n\n

\u00a73 Prices, Shipping Costs, Payment, Due Date<\/strong><\/h2>\n\n\n\n

(1) All prices include statutory VAT and other price components. Additional shipping costs may apply.<\/p>\n\n\n\n

(2) Payment methods:<\/strong><\/p>\n\n\n\n

Advance payment<\/strong>: The customer transfers the invoice amount in advance.<\/p>\n\n\n\n

invoice<\/strong> (only for registered returning customers): This option becomes available after the first order and the creation of a customer account.<\/p>\n\n\n\n

installment payment<\/strong> (only by individual agreement): Payment in installments can be arranged upon request. There is no legal entitlement to this option.<\/p>\n\n\n\n

(3) Payment deadlines:<\/strong><\/p>\n\n\n\n

Advance payment<\/strong>: Due immediately after conclusion of the contract.<\/p>\n\n\n\n

invoice<\/strong>: Due within 14 days after receipt of the goods.<\/p>\n\n\n\n

\u00a74 Delivery<\/strong><\/h2>\n\n\n\n

(1) Unless otherwise clearly stated in the product description, all items offered by us are ready for shipment immediately. Delivery shall take place no later than within 20 business days. The delivery period begins, in the case of advance payment, on the day after the payment order is issued to the transferring bank, and for all other payment methods, on the day following the conclusion of the contract. If the delivery deadline falls on a Saturday, Sunday, or public holiday at the place of delivery, the period ends on the next business day.<\/p>\n\n\n\n

(2) The risk of accidental loss or accidental deterioration of the goods sold shall not pass to the buyer until the goods are handed over \u2013 even in the case of a mail order purchase. <\/p>\n\n\n\n

\u00a75 Retention of Title<\/strong><\/h2>\n\n\n\n

We retain ownership of the goods until the purchase price has been paid in full.
This also applies in the case of installment payments: ownership is transferred to the buyer only after receipt of the final installment.<\/p>\n\n\n\n

\u00a76 Right of Withdrawal <\/strong><\/h2>\n\n\n\n

The cancellation policy can be found here: Right of Withdrawal<\/a><\/p>\n\n\n\n

\u00a77 Warranty<\/strong><\/h2>\n\n\n\n

The statutory warranty regulations apply.<\/p>\n\n\n\n

\u00a78 Contract Language<\/strong><\/h2>\n\n\n\n

The contract language is exclusively German.<\/p>\n\n\n\n

\u00a79 Dispute Resolution \/ Online Dispute Resolution (ODR)<\/strong><\/h2>\n\n\n\n

(1) The EU Commission provides a platform for online dispute resolution:
https:\/\/ec.europa.eu\/consumers\/odr\/<\/a><\/p>\n\n\n\n

(2) We are neither obligated nor willing to participate in dispute resolution proceedings before a consumer arbitration board.<\/p>\n\n\n\n

\u00a710 Customer Service<\/strong><\/h2>\n\n\n\n

Our customer service is available for questions, complaints, and concerns on weekdays from 9:00 a.m. to 4:00 p.m. at:<\/p>\n\n\n\n

Phone: +49 7171 - 9981031
E-Mail: info@bos-akademie.de<\/p>\n\n\n\n

<\/p>\n\n\n\n

Status of these Terms and Conditions: June 2025<\/p>\n\n\n\n

<\/div>\n<\/div><\/div>\n<\/div><\/div>","protected":false},"excerpt":{"rendered":"

Willkommen bei den Allgemeinen Gesch\u00e4ftsbedingungen der Bollin Consulting GmbH. Hier finden Sie alle wichtigen Informationen zu unseren Vertragsbedingungen, Bestellabl\u00e4ufen und Ihren Rechten als Kunde. Bitte lesen Sie diese sorgf\u00e4ltig durch. \u00a71 Geltung gegen\u00fcber Unternehmern und Begriffsdefinitionen (1) Diese Allgemeinen Gesch\u00e4ftsbedingungen gelten f\u00fcr alle Vertr\u00e4ge, die \u00fcber unseren Online-Shop zwischen uns […]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-66","page","type-page","status-publish","hentry"],"yoast_head":"\nAGB - BOS-Akademie<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/bos-akademie.de\/en\/agb\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"AGB - BOS-Akademie\" \/>\n<meta property=\"og:description\" content=\"Willkommen bei den Allgemeinen Gesch\u00e4ftsbedingungen der Bollin Consulting GmbH. 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Bitte lesen Sie diese sorgf\u00e4ltig durch. \u00a71 Geltung gegen\u00fcber Unternehmern und Begriffsdefinitionen (1) Diese Allgemeinen Gesch\u00e4ftsbedingungen gelten f\u00fcr alle Vertr\u00e4ge, die \u00fcber unseren Online-Shop zwischen uns […]\" \/>\n<meta property=\"og:url\" content=\"https:\/\/bos-akademie.de\/en\/agb\/\" \/>\n<meta property=\"og:site_name\" content=\"BOS-Akademie\" \/>\n<meta property=\"article:modified_time\" content=\"2025-06-26T07:36:33+00:00\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data1\" content=\"5 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\\\/\\\/bos-akademie.de\\\/agb\\\/\",\"url\":\"https:\\\/\\\/bos-akademie.de\\\/agb\\\/\",\"name\":\"AGB - BOS-Akademie\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/bos-akademie.de\\\/#website\"},\"datePublished\":\"2025-01-30T14:39:12+00:00\",\"dateModified\":\"2025-06-26T07:36:33+00:00\",\"breadcrumb\":{\"@id\":\"https:\\\/\\\/bos-akademie.de\\\/agb\\\/#breadcrumb\"},\"inLanguage\":\"en-US\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\\\/\\\/bos-akademie.de\\\/agb\\\/\"]}]},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\\\/\\\/bos-akademie.de\\\/agb\\\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Startseite\",\"item\":\"https:\\\/\\\/bos-akademie.de\\\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"AGB\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\\\/\\\/bos-akademie.de\\\/#website\",\"url\":\"https:\\\/\\\/bos-akademie.de\\\/\",\"name\":\"BOS-Akademie\",\"description\":\"\",\"publisher\":{\"@id\":\"https:\\\/\\\/bos-akademie.de\\\/#organization\"},\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\\\/\\\/bos-akademie.de\\\/?s={search_term_string}\"},\"query-input\":{\"@type\":\"PropertyValueSpecification\",\"valueRequired\":true,\"valueName\":\"search_term_string\"}}],\"inLanguage\":\"en-US\"},{\"@type\":\"Organization\",\"@id\":\"https:\\\/\\\/bos-akademie.de\\\/#organization\",\"name\":\"BOS-Akademie\",\"url\":\"https:\\\/\\\/bos-akademie.de\\\/\",\"logo\":{\"@type\":\"ImageObject\",\"inLanguage\":\"en-US\",\"@id\":\"https:\\\/\\\/bos-akademie.de\\\/#\\\/schema\\\/logo\\\/image\\\/\",\"url\":\"https:\\\/\\\/bos-akademie.de\\\/wp-content\\\/uploads\\\/2025\\\/01\\\/cropped-BosAkademieLogo.png\",\"contentUrl\":\"https:\\\/\\\/bos-akademie.de\\\/wp-content\\\/uploads\\\/2025\\\/01\\\/cropped-BosAkademieLogo.png\",\"width\":167,\"height\":112,\"caption\":\"BOS-Akademie\"},\"image\":{\"@id\":\"https:\\\/\\\/bos-akademie.de\\\/#\\\/schema\\\/logo\\\/image\\\/\"}}]}<\/script>\n<!-- \/ Yoast SEO plugin. -->","yoast_head_json":{"title":"AGB - BOS-Akademie","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/bos-akademie.de\/en\/agb\/","og_locale":"en_US","og_type":"article","og_title":"AGB - BOS-Akademie","og_description":"Willkommen bei den Allgemeinen Gesch\u00e4ftsbedingungen der Bollin Consulting GmbH. 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